Privcy Policy.

Last Updated: 26/10/2025

1. Definitions

For the purposes of this Privacy Policy:
1.1 “Company”, “we”, “us”, or “our” – LIFELEGACY.AI.
1.2 “Service”, “Platform”, or “Site” – all websites, applications, tools, content, and services provided by the Company.
1.3 “User”, “you”, or “your” – any individual accessing or using the Service.
1.4 “Personal Information” – any information relating to an identified or identifiable individual.
1.5 “User Content” – all data, text, images, audio, video, or other materials submitted, uploaded, or generated by users.
1.6 “AI Content” – all output generated by AI tools on the Platform.
1.7 “Human Guide Services” – interactions with real human guides, mentors, or experts via the Platform.
1.8 “Cookies and Tracking Technologies” – tools for collecting user behavior and preferences, including pixels, local storage, and similar technologies.

2. Information We Collect

2.1 Personal Information:

  • Name, email, phone, account credentials;

  • Payment or billing details (for current or future paid services);

  • Profile information, preferences, and settings.

2.2 User-Generated Content:

  • Text, images, audio, video, or other materials you submit or create.

2.3 AI Interaction Data:

  • Prompts, responses, outputs, metadata, timestamps;

  • Anonymized analytics to improve AI functionality.

2.4 Human Guide Interaction Data:

  • Chat or video session logs;

  • Metadata including date, time, duration;

  • Any feedback or ratings provided by the User.

2.5 Usage Information:

  • Device type, browser, IP address, operating system;

  • Pages visited, time spent, clicks, navigation paths;

  • Cookies, pixels, and other tracking technologies.

2.6 Third-Party Sources:

  • Data received from partners, affiliates, or analytics providers to enhance user experience.

3. How We Use Your Information

3.1 Service Provision:

  • To provide, maintain, and improve AI and human guide services;

  • To process transactions and manage user accounts.

3.2 Personalization and Experience:

  • To tailor content, recommendations, and user experience;

  • To understand user preferences for feature development.

3.3 Communication:

  • To send important notices, updates, or responses to inquiries;

  • Optional marketing communications with consent where required by law.

3.4 Analytics and Research:

  • To monitor performance, detect technical issues, and conduct statistical analysis;

  • To improve AI models and Service functionality.

3.5 Security and Fraud Prevention:

  • To detect, prevent, and respond to unauthorized access, malicious activity, or breaches;

  • To enforce compliance with Terms & Conditions.

3.6 Legal Compliance:

  • To respond to legal obligations, law enforcement requests, or litigation;

  • To enforce Company policies and protect rights and property.

4. Legal Bases for Processing (GDPR Compliance)

4.1 Consent: Where required, processing is based on your explicit consent.
4.2 Contractual Necessity: To provide the services you request.
4.3 Legal Obligation: To comply with applicable laws.
4.4 Legitimate Interests: For platform security, analytics, and fraud prevention.

5. Sharing of Information

5.1 Service Providers: Third-party vendors who assist with hosting, payments, analytics, or support.
5.2 Business Transfers: In case of mergers, acquisitions, or asset sales.
5.3 Legal Obligations: Disclosure when required by law, regulation, or legal process.
5.4 Protection of Rights: Disclosure to protect users, the public, or Company rights.
5.5 Aggregated or Anonymized Data: May be shared publicly or with partners for research or marketing.

6. Cookies, Tracking, and Similar Technologies

6.1 Use of Cookies: Cookies and similar tools collect information about user behavior and preferences.
6.2 Control: You may manage cookies via browser settings, but this may limit Service functionality.
6.3 Third-Party Cookies: Some third parties may place cookies for analytics, advertising, or functional purposes.

7. Retention of Data

7.1 Personal data is retained only as long as necessary for Service provision, legal compliance, or dispute resolution.
7.2 User Content remains unless deleted by request, subject to legal obligations.
7.3 AI Interaction Data and Human Guide Data may be retained in anonymized form for research and analytics.

8. Data Security

8.1 Measures: Encryption, access control, and secure storage.
8.2 Limitation: No system is fully secure; Users acknowledge inherent risks of internet transmission.
8.3 Breach Notification: In case of security incidents affecting personal data, Users will be notified per applicable law.

9. User Rights

9.1 Access & Portability: Request a copy of your personal data.
9.2 Correction: Request correction of inaccurate data.
9.3 Deletion: Request deletion of your personal data (where legally permitted).
9.4 Restriction or Objection: Request limitation or objection to certain processing.
9.5 Withdraw Consent: Withdraw consent where processing is consent-based.
9.6 Exercise of Rights: Requests submitted via 📩 [Insert Contact Email Address].

10. Children’s Privacy

  • Service not intended for under 18;

  • No intentional collection of personal data from children;

  • Immediate deletion of inadvertent data upon discovery.

11. AI and Human Guide Data

11.1 AI Interaction: Inputs and outputs may be collected for platform improvement, anonymized when possible.
11.2 Human Guide Sessions: Data may be recorded for quality control, training, or legal compliance.
11.3 Users remain responsible for content shared in AI or human guide interactions.

12. International Transfers

  • Data may be stored or processed outside your country;

  • Transfers comply with applicable data protection laws.

13. Third-Party Links

  • Platform may include links to third-party services;

  • We are not responsible for their privacy practices or content.

14. Legal Compliance and Requests

  • We may disclose information to comply with legal obligations, enforce Terms, or protect rights;

  • Cooperation with authorities is at our discretion and subject to applicable law.

15. Updates to This Policy

  • Changes will be posted on the Platform with “Last Updated” date;

  • Continued use indicates acceptance of changes.

16. Governing Law and Dispute Resolution

  • Governed by laws of the State of Israel;

  • Disputes resolved exclusively in competent courts of Israel;

  • Optional arbitration may be agreed upon separately.

17. Contact

Questions, requests, or complaints:

hello@life-legacy.io